Ticketing Information

Purchase Tickets

Online: Purchase tickets to most arena events online at www.ticketmaster.com
By Phone: Purchase tickets by phone at 1 (800) 745-3000
In Person: Purchase tickets in person at the Philips Arena Box Office located at: 

1 Philips Drive
Atlanta, GA, 30303

More Box Office Information

Helpful Phone Numbers

Philips Arena Box Office: (404) 878-3000
Atlanta Hawks Sales: (866) 715-1500
Atlanta Dream Sales: (877) 977-7729
Groups Sales: (866) 715-1500

Lost or Stolen Tickets

The Box Office is unable to replace lost tickets. Stolen tickets can be replaced, provided the ticket holder has filed a police report and brings a copy to the Box Office. Damaged tickets can be reprinted at the Box Office if the seating location is confirmed.

Accessible Seating

There are many accessible seating options available in all price ranges. Guests in need of accessible seats may purchase tickets through Ticketmaster at www.ticketmaster.com, by calling 1 (800) 745-3000 or in person at the Philips Arena Box Office.

Guest who purchased non-accessible seats and need accessible seats can exchange the tickets at the Philips Arena Box Office, subject to availability.

Companion seats are available with the purchase of an accessible seat, within the public ticket limit set by the artist/event.

Will Call

Will Call is located at the Philips Arena Box Office on Centennial Olympic Park Drive. Guests can pick up tickets from Will Call 90 minutes prior to event time. 

The Will Call ticket window closes at varying times depending on the event. Guest needing to pick up Will Call tickets after the ticket window has closed must go to the Hawk Walk Entrance and speak to a guest services representative.

When picking up tickets from Will Call, guests must have a picture ID.


All cancellations are handled on a show-by-show basis. If you have any questions, please contact Customer Service at (404) 878-3000.

Children's Admission

Atlanta Hawks Games: Children under the age of two years old do not need a ticket to enter.
Concerts & Other Events: For most events, children under the age of two years old do not need a ticket. However, this policy may vary for certain events. For more information on specific events, please call (404) 878-3000.