Guest Sales and Service Center

The Philips Arena Guest Sales and Service Center, conveniently located near the Hawk Walk entrances and across from Portal 9, is the primary location for all guest sales and service inquiries and needs.

Our Guest Service Center attendants are available every event to provide answers to questions, assist and resolve service challenges and provide various specialized services from the moment the doors open until the well after the end of each event.

In addition to answering questions and addressing your service needs, the Guest Sales and Services Center is a great resource to provide the following services: 

  • General ATM assistance and locations
  • Complimentary Assisted Listening Devices available for individuals
  • Complimentary house phone available for outgoing local calls
  • Directions and phone numbers to local hotels, restaurants and shops
  • Directions to major highways and roads
  • Environmental or maintenance requests
  • Escorts for wheelchair and physically challenged guests
  • Escorts for visually impaired guests
  • Facility and concession menus and information
  • Redeem and turn in Lost and Found items during the event
  • Lost Guests’ meeting location
  • Upcoming events and promotional information
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